For established online retailers

Specialist E-commerce Growth Consultancy & Technical Solutions

We analyse your store, customer behaviour and commercial data to uncover the strongest opportunities for growth—then provide the strategy and technical expertise needed to implement them.

✓ Data-led growth strategy✓ Customer journey optimisation✓ AOV & retention growth✓ Technical implementation✓ Weekly accountability

No generic sales presentation · Strategy, analysis and technical delivery from one accountable team

Selected client and project experience

Trusted by organisations with ambitious digital goals

Explore businesses and organisations represented across our wider project experience.

Commercially led, technically delivered

Growth rarely comes from one isolated change

Established stores often invest in advertising, promotions, email campaigns and development separately. The missed opportunity is usually found in how those areas connect across the complete customer journey and commercial operation.

One Digital brings consultancy, customer-experience thinking, commercial analysis and development together—so recommendations do not remain in a report waiting for somebody else to implement them.

Led by Anthony McCabe, One Digital acts as a specialist e-commerce growth consultancy for UK retailers, combining commercial analysis, conversion optimisation, retention strategy and hands-on development across Shopify web design, WooCommerce development and custom platforms.

This service is designed for businesses that:

  • Already generate consistent online sales
  • Have meaningful customer and order data
  • Want to improve conversion, AOV and repeat purchasing
  • Need technical improvements implemented
  • Have outgrown reactive freelance support
  • Want one accountable growth partner
Important: this is an ongoing growth and optimisation partnership for established stores, not a low-cost website-build package for new businesses.

What we investigate and improve

Turn existing traffic, customers and data into stronger commercial performance

Our e-commerce growth consultancy identifies opportunities across the business, prioritises them by evidence and expected impact, then implements, tests and refines the work.

01

Data & commercial analysis

Analytics, product performance, conversion behaviour, customer patterns, search data and operational signals.

02

Customer journey & CRO

Mobile usability, navigation, product discovery, product pages, trust, basket friction and checkout behaviour.

03

Average order value

Bundles, quantity incentives, upsells, cross-sells, thresholds, recommendations and merchandising.

04

Retention & loyalty

Repeat-purchase journeys, segmentation, loyalty programmes, post-purchase communication and win-back opportunities.

05

Product discovery

Collections, filters, search, tagging, merchandising and clearer paths from customer intent to the right product.

06

Technical implementation

Theme development, integrations, custom functionality, automation, tracking and platform improvements.

What this looks like in practice

Supporting Socktopus as an ongoing e-commerce growth partner

Our work demonstrates the complete service: analysing how customers interact with the store, identifying commercial opportunities, developing a prioritised roadmap and providing the technical support required to put improvements into practice.

  • Mobile-first customer journeys
  • Product discovery and navigation
  • Product and collection optimisation
  • Multi-buy and bundle journeys
  • Retention and loyalty opportunities
  • Customer-behaviour analysis
  • Ongoing Shopify development
  • Weekly planning and accountability

An ongoing growth cycle

More than an outsourced developer

A developer normally completes the task they are given. Our responsibility is also to investigate what the next task should be and why it deserves priority.

01

Review performance

Analyse store data, customer behaviour, operations and current priorities.

02

Prioritise opportunities

Maintain a commercially led backlog based on evidence, urgency and likely value.

03

Implement improvements

Design, develop, test and release the agreed changes across your store and systems.

04

Measure and refine

Review performance, learn from customer behaviour and prepare the next workstream.

Our commitments

Clear accountability throughout the partnership

Weekly progress meetings

Discuss findings, completed work, current priorities, new opportunities and the week ahead.

Transparent allocation of time

See where allocated hours are being spent, what is complete and what capacity remains.

Proactive planning and ideas

We present commercial opportunities and concerns as they are discovered, with the reasoning behind them.

Direct communication

Speak directly with your account manager by WhatsApp or email, with fast working-hours responses.

How the service begins

Your e-commerce growth roadmap

The first stage gives both sides a clear understanding of the business, the opportunity and the most proportionate route forward.

01

Initial consultation

A focused, no-obligation conversation about performance, challenges, systems and objectives.

02

Selected data review

For suitable businesses, we review an agreed selection of analytics and commercial information.

03

Roadmap meeting

We present initial findings and discuss a proposed six or twelve-month direction.

04

Implementation

Once engaged, we manage strategy, development, testing and ongoing optimisation.

Platform capability

Strategy and technical delivery across leading platforms

We work within your current technology wherever it remains the right commercial choice and explain limitations clearly when a different solution is justified.

ShopifyWooCommerceWixSquarespaceCustom & full-stack platformsAnalytics & integrations

Frequently asked questions

Before you book a consultation

Do you only provide recommendations?

No. Our service combines analysis and strategy with the technical capability needed to implement agreed improvements.

Which businesses are the best fit?

Established online retailers with consistent sales, meaningful customer data and a genuine appetite for ongoing optimisation.

Will you work alongside our existing team?

Yes. We can work with internal marketing, operations, customer-service and technical teams, while maintaining clear ownership of our workstreams.

Which e-commerce platforms do you support?

Shopify, WooCommerce, Wix, Squarespace and custom or full-stack platforms, together with relevant analytics, loyalty, retention and operational integrations.

Can you guarantee increased revenue?

No responsible consultancy can guarantee a specific commercial result. We provide transparent, evidence-led analysis, implementation and measurement focused on improving the factors that influence growth.

Is the initial consultation genuinely free?

Yes. The first conversation is free and carries no obligation. Further data review and a roadmap discussion are offered to suitable businesses where there appears to be a strong mutual fit.

Begin with a free e-commerce growth consultation

Tell us about your existing store, current performance and growth objectives. We will give you a straight, commercially focused view of where One Digital may be able to help.

Book Your Free Growth Consultation